Frequently Asked Questions
Everything you need to know about shopping with Rexus.
What are your standard shipping times?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
What is the Rexus return policy?
We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition to qualify for a full refund.
How can I track my order?
Once your order ships, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery status.
Do you offer international shipping?
Currently, Rexus ships to addresses within the United States and Canada. We are working on expanding our logistics to support more international destinations soon.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are my personal details secure?
Yes, we use industry-standard SSL encryption to protect your data. We do not store full credit card information on our servers to ensure your maximum privacy.